Naliway AutoPos

Resources to help you get more from AutoPOS

Professional retail management powered by secure multi-tenant architecture and real-time business data.

Getting Started

Learn the core AutoPOS workflow and account setup.

Help Center

Guidance for authentication, tenants and platform usage.

API & Integrations

Developer resources for connecting business systems.

Support

Get help with your AutoPOS workspace.

RESOURCES

Everything you need to get started — and to grow.

Guides, best practices and support articles to help you run your business smoother with Naliway AutoPOS.

Getting started

Create your workspace

Step-by-step guide to register your business, choose a plan and invite your team.

Start now →

Add your first products

Learn how to add products manually or import them in bulk from a CSV file.

Make your first sale

Understand the POS interface, payment methods, tax types and receipts.

Understanding FIFO batches

How Naliway AutoPOS tracks every sale to its original batch for accurate cost and profit.

Managing customer debt

Best practices for credit sales, due dates, partial payments and overdue tracking.

Reading your reports

How to interpret revenue, COGS, gross profit and P&L to make smarter decisions.

Roles & permissions

Decide who can sell, who can approve expenses and who can see financial reports.

Handling returns

Refunds, exchanges and credit notes — with automatic, batch-safe stock restoration.

Multi-tenant architecture

How your business data stays isolated from other tenants on the same platform.

Common questions

How do I add my team members?

From your workspace dashboard, go to Users → Add User. You can assign roles like Manager, Cashier, Store Keeper or Accountant — each with their own permissions.

Can I import products from Excel?

Yes. Download the CSV template from Products → Download Template, fill it in, then upload it from Products → Bulk Upload.

How do I handle customer credit sales?

During checkout, select Credit as the payment method. A debtor record is created automatically and the customer is tracked until the balance reaches zero.

What happens when my subscription expires?

You enter a 7-day grace period. You can still access your data but new transactions may be limited. After the grace period, access is restricted until payment is renewed.

Is my data safe?

Yes. Every business operates in an isolated workspace, with role-based access and a complete audit trail of every action taken in the system.

Still need help?

Our team is here for you. Reach out and we'll help you get back to selling in no time.

Email support Contact us